Unit of competency

Modification History

Application

This unit describes the skills and knowledge required to optimise personal performance in a dynamic, high consequence environment. It includes managing factors that affect performance, reducing the likelihood and severity of errors, and managing personal performance.

The unit applies to those who work in a high pressure, high accountability, critical role in an organisation, such as controllers working in an operations centre who are tasked to safely and efficiently optimise production outcomes from autonomous work sites.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Coal mining

Metalliferous mining

Elements and Performance Criteria

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit. Newly created unit.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272

Assessment requirements

Modification History

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

• identify and address at least 3 different factors affecting personal performance
• evaluate and correct ergonomic setup of workspace and human-machine interface (HMI) on at least 1 occasion
• rectify at least 1 error or problem associated with own work task and report on the outcome

During the above, the candidate must:

• plan, prioritise and complete work tasks; managing time and workflow to meet required standards, outcomes, and key performance indicators.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

• ergonomic principles relating to workspace setup
• HMI setup to enhance performance
• emotional intelligence techniques
• fatigue management practices that impact personal performance
• workplace stress management practices
• effects of shift work, working in a closed environment, and working remotely from colleagues
• error prevention techniques, including:

• following standard operating procedures, safe work practices and best practice
• using feedback
• applying previous learnings
• setting realistic goals and targets

• organisational values, standards, and objectives, including:

• personal performance values and standards
• quality of work standards

• organisational policies, procedures, and protocols for managing workflow, stress, and fatigue in various situations, including those requiring:

• sustained periods on high alert; or,
• low levels of activity

• work goals and key performance indicators relating to own role.

Assessment Conditions

Mandatory conditions for assessment of this unit are stipulated below. The assessment must:

• include access to policies, procedures, and protocols relating to optimising personal performance
• be conducted in a safe environment; and,
• be assessed in the context of this sector’s work environment; and,
• be assessed in compliance with legislative and regulatory requirements and using policies, procedures and processes directly related to the industry sector for which the unit is being assessed; and,
• confirm consistent performance can be applied in a range of relevant workplace circumstances.

Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated work environment* provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessor requirements

Assessors must be able to clearly demonstrate current and relevant industry knowledge and experience to satisfy the mandatory regulatory standards as set out in the Standards for Registered Training Organisations 2015/Australian Quality Training Framework mandatory requirements for assessors current at the time of assessment and any relevant licensing and certification requirements.

This includes:

• the minimum years of current** work experience after competency has been obtained as specified below in an industry sector relevant to the outcomes of the unit.

It is also acceptable for the appropriately qualified assessor to work with an industry expert to conduct assessment together and for the industry expert to be involved in the assessment judgement. The industry expert must have current industry skills directly relevant to the training and assessment being provided. This means the industry subject matter expert must demonstrate skills and knowledge from the minimum years of current work experience after competency has been obtained as specified below, including time spent in roles related to the unit being assessed:

*Guidance on simulated environments has been stipulated in the Companion Volume Implementation Guide located on VETNet.

**Assessors can demonstrate current work experience through employment within industry in a role relevant to the outcomes of the unit; or, for external assessors this can be demonstrated through exposure to industry by conducting a minimum number of site assessments as determined by the relevant industry sector, across various locations.

***Excluding units coded ‘RIIARO’ (Autonomous and Remote Operations.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272